Cookie Policy

What Are Cookies?

Cookies are small text files that websites place on your device when you visit them. They're like digital breadcrumbs that help websites remember information about your visit. At Reliable Benefit Coaches Express, we use cookies to enhance your experience on our retirement planning platform and provide you with personalized content that matches your financial goals.

These tiny files don't contain personal information like your name or address. Instead, they store preferences, settings, and anonymized data that helps us understand how visitors interact with our financial education resources. Think of them as helpful assistants that remember your preferences so you don't have to set them every time you visit.

Types of Cookies We Use

How We Use Tracking Technologies

Our tracking technologies serve several purposes that directly benefit your experience with Reliable Benefit Coaches Express. When you access our retirement planning resources, we use cookies to remember where you left off in our educational modules, track your progress through our learning programs, and suggest relevant content based on your interests.

For example, if you frequently read articles about RRSP strategies, our system will prioritize similar content in your recommendations. This personalization helps you focus on the retirement planning topics that matter most to your financial situation without having to search through unrelated material.

• Remembering your login status and preferences across sessions
• Tracking completion of educational modules and assessments
• Analyzing which retirement planning topics generate the most interest
• Optimizing page load times and user interface elements
• Identifying technical issues and improving website performance
• Customizing content recommendations based on your learning history

Third-Party Cookies

We work with trusted third-party services to provide certain features on our website. These partners may place their own cookies on your device to help deliver their services. For instance, we use analytics providers to help us understand website usage patterns, and these services may use cookies to collect data about your visit.

Our video content providers, social media integration tools, and customer support chat features may also use cookies. We carefully select these partners and ensure they meet our privacy standards, but their cookies are governed by their own privacy policies rather than ours.

Managing Your Cookie Preferences

You have complete control over how cookies are used on your device. Most web browsers allow you to manage cookie settings through their preferences menu. You can choose to accept all cookies, reject all cookies, or be notified when a cookie is being set so you can decide on a case-by-case basis.

Keep in mind that disabling cookies might affect your experience on our website. Essential cookies are necessary for basic functionality, so blocking them could prevent you from accessing certain features of our retirement planning tools and educational resources.

Data Retention and Storage

Different types of cookies have different lifespans on your device. Session cookies are temporary and disappear when you close your browser, while persistent cookies remain on your device for a set period or until you manually delete them. Our essential cookies typically expire after your browsing session ends, while preference cookies might last for several months to remember your settings.

We regularly review and update our cookie retention policies to ensure we're only storing data for as long as necessary to provide our services. Analytics cookies generally expire after two years, while marketing cookies may have shorter lifespans depending on the specific campaign or service.

Updates to This Policy

We may update this cookie policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through our website or other communication channels. We encourage you to review this policy periodically to stay informed about how we use cookies and tracking technologies.

The most current version of our cookie policy will always be available on our website with the revision date clearly marked at the top of the page. If you have questions about any changes or need clarification about our cookie practices, please don't hesitate to contact us.