Privacy Policy

Information We Collect

At Reliable Benefit Coaches Express, we understand that your privacy matters. When you visit our website or use our retirement planning resources, we collect certain information to provide you with the best possible experience. This includes information you provide directly to us, such as when you contact us or sign up for our learning programs.

We automatically collect technical information about your device and how you interact with our site. This helps us understand what content is most valuable to our users and improve our educational resources accordingly.

• Personal information you provide (name, email address, phone number)
• Financial planning preferences and goals
• Device information and IP address
• Website usage patterns and preferences
• Communication preferences and history

How We Use Your Information

Your information helps us deliver personalized retirement planning education and resources. We use this data to understand your learning needs better and provide relevant content that matches your financial planning goals.

We also use aggregated, non-personal data to improve our educational programs and develop new resources that benefit our entire community of learners.

Data Security and Protection

We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security protocols include encryption, secure servers, and regular security audits.

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We continuously update our security practices to stay ahead of potential threats and ensure your data remains protected.

• SSL encryption for all data transmission
• Regular security audits and vulnerability assessments
• Limited access to personal information on a need-to-know basis
• Secure backup and recovery procedures

Your Rights and Choices

You have several rights regarding your personal information. You can request access to the data we hold about you, ask us to correct any inaccuracies, or request deletion of your information under certain circumstances.

If you wish to exercise any of these rights or have questions about our privacy practices, please contact us using the information provided below. We'll respond to your request within 30 days.

• Access your personal information
• Request corrections to inaccurate data
• Request deletion of your information
• Opt out of marketing communications
• Data portability for certain information

Third-Party Services

We may use third-party services to enhance our educational offerings and website functionality. These services may include analytics tools, email marketing platforms, and educational content providers. We carefully select these partners based on their privacy practices and data protection standards.

When we share information with third parties, we ensure they have appropriate safeguards in place and only provide the minimum information necessary for them to perform their services.

International Data Transfers

As a Canadian company, we primarily store and process your data within Canada. However, some of our service providers may be located in other countries, including the United States. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.

We comply with applicable data protection laws, including ensuring that any international transfers meet the requirements for adequate protection of personal information.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through our website or by email, depending on your communication preferences.

We encourage you to review this policy periodically to stay informed about how we protect your information. The date at the top of this policy indicates when it was last updated.