Technical Requirements
Everything you need to know about the technical specifications and system requirements for accessing Reliable Benefit Coaches Expres's retirement planning platform
System Requirements & Compatibility
Desktop & Laptop Requirements
Our platform works seamlessly across all modern desktop and laptop computers. Here's what you need for the best experience:
- Windows 10 or newer, macOS 10.14 or newer, Linux Ubuntu 18.04+
- Minimum 4GB RAM (8GB recommended for optimal performance)
- 1GB available storage space
- Stable internet connection (minimum 5 Mbps recommended)
- Modern web browser (Chrome 90+, Firefox 88+, Safari 14+, Edge 90+)
- Screen resolution 1024x768 or higher
Mobile Device Support
Access your retirement planning tools anywhere with full mobile compatibility across all major platforms:
- iOS 13.0 or newer (iPhone 6s and later models)
- Android 8.0 (API level 26) or newer
- Mobile browsers: Chrome Mobile, Safari Mobile, Firefox Mobile
- Responsive design optimized for screens 320px and larger
- Touch-friendly interface with gesture support
- Offline capability for basic features
Security & Privacy Standards
Your financial data is protected with enterprise-grade security measures and compliance standards:
- 256-bit SSL encryption for all data transmission
- Multi-factor authentication support
- GDPR and PIPEDA compliance for Canadian users
- Regular security audits and penetration testing
- SOC 2 Type II certified data centers
- Automatic session timeout and secure logout
Cloud Integration & Backup
Your retirement planning data is securely synchronized across all devices with automatic backup systems:
- Real-time data synchronization across all devices
- Automatic daily backups with 30-day retention
- AWS-powered cloud infrastructure with 99.9% uptime
- Data recovery options within 24 hours
- Export functionality for personal records
- Integration with popular financial software
Browser Compatibility Matrix
We regularly test our platform across all major browsers to ensure consistent performance and feature availability.
Google Chrome
Version 90+ fully supported with all features including advanced charting tools
Mozilla Firefox
Version 88+ supported with enhanced privacy features and tracking protection
Safari
Version 14+ optimized for macOS and iOS with native performance
Microsoft Edge
Version 90+ with full integration for Windows users and productivity tools
Technical Support & Assistance
Our dedicated technical support team is here to help you get the most out of your retirement planning platform. We understand that technology can sometimes be challenging, especially when it comes to managing your financial future.
Whether you're experiencing login issues, need help with mobile app installation, or want to understand how to optimize your browser settings for the best experience, we're just a phone call or email away.
Our support team is trained specifically on the unique needs of Canadian retirement planning and understands the technical requirements across all provinces. We offer support in both English and French to ensure you're comfortable throughout your experience.
Get Technical Help Today
Platform Updates & New Features
We continuously improve our platform with new features and security updates. Our development team releases updates monthly, with major feature releases quarterly. All updates are automatically applied to ensure you always have access to the latest tools and security improvements.
Recent updates in early 2025 include enhanced mobile responsiveness, improved retirement projection algorithms, and new integration capabilities with Canadian financial institutions. We'll notify you of any updates that require action on your part.
Contact Technical Support